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FAQ

Does Hauser manufacture contract furnishings?

Yes, at Hauser we manufacture custom products for the contract market. Our site furnishings can be seen in amusement parks, public spaces, shopping centers, restaurants, hotels and airports around the world. Please refer to our contract website www.hauser.ca for any of your contract needs.

Can our furniture stay outside in the winter?

Certain pieces of Hauser furniture are comfortable in protected environments year round. This includes our cast aluminum range of products. We recommend covered indoor storage for all woven, teak and extruded items.

Does Hauser service their furniture?

We are the manufacturer and because you are buying direct from the plant we offer the added service of refurbishing. This service is provided in the months of September and October. In buying Hauser you have purchased a product that will withstand the test of time. Our refurbishing service allows the Hauser customer to update their products with new paint or fabric. A quotation for this service can be obtained at a local Hauser store.

Is Hauser a family business?

We are proud to say Hauser is a third generation Canadian family owned business. Our passion for great furniture has been apparent since the founder John Hauser established the business in 1949.

Will this finish and fabric be around next year?

There is never a guarantee that the exact finish and fabric you selected will be around when you decide to add on. We do however make every effort to have alternatives that will blend with your products.

Where can I buy Hauser furniture?

We ship anywhere in the world. Our company owned retail locations can be found on the store locator in the website. If you would like to purchase by phone please contact us directly at 1-800-268-7328 X230 and a design specialist will be happy to assist you in meeting your needs and making a selection.

Can I use my own fabric?

We want you to design your ideal product so of course you may supply your own material. There is no discount for this service as it is extra handling and attention for our factory.

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