No matter the material, we recommend using protective covers to shield your furniture from inclement weather & extend the life of your investment. We offer two styles of covers designed to fit our outdoor lounge, dining & shade products. You can shop our selection of protective covers here.

Premium "Fitted" Covers

Our premium Hauser brand protective covers are made from ultra-durable water resistant & breathable poly-blend fabric with a soft felt lining and air vents to protect your furniture from scratches, mold, and mildew. Each premium cover is tailored to the specific measurements of Hauser products and has buckles that can be fastened to the frame, as well as a quick close hem cord to ensure the perfect fit.

Cleaning instructions: Hose down and air dry only.

Standard Covers

Our standard protective covers are made from lightweight RhinoWeave fabric and are a looser fit than our premium covers. They are water resistant & breathable to protect your furniture from mold and mildew. Each cover can be secured with the drawstring & spring loaded cinch that runs along the bottom of the cover.

Colour: Beig/Grey

Cleaning instructions: Machine wash on cold with mild detergent. Hang dry only.

All Hauser outdoor cushions are made from an outdoor grade acrylic fabric.

To prevent extensive wear on one side we recommend flipping them once a week (or based on use) when applicable. This will ensure wear occurs evenly and extend the life of your cushions. Cleaning of cushions can be done as needed. For regular maintenance, follow the instructions below:

Precautions: Do not remove casing from cushion or machine wash/dry your casing. Our cushions are made from a quick-dry, high-density foam that will fully dry when left outside in dry conditions.

1. Pat cushions to remove excess dust

2. Hose down entire cushion using clean water source.

3. Use a mild detergent and soft bristle brush and gently scrub. Rinse thoroughly.

4. Stand cushions up on sides & allow to air dry

For stubborn stains we recommend using our Fabric Cleaner and Fabric Protector solutions. During cleaning some water-resistance will be lost – use our Fabric Protector to reapply this repellent coating. Follow the step-by-step cleaning instructions indicated on the bottle.

Storage: We recommend storing cushions inside or in a dry, covered & rodent-free area during the winter months.

Sling/Textilene is a mesh fabric woven of strong polyester yarns that are individually coated with PVC, specifically designed for outdoor use. This product is the great choice for furniture because it is elegant, strong and very durable to outdoor exposure.

By following these simple care and cleaning steps, your sling fabrics will maintain their looks for many years:

Precautions: Do not use a pressure washer

1. Brush off loose dirt

2. Hose down using clean water source.

3. Prepare a cleaning mixture of water and mild soap

4. Allow mixture to soak in

5. Use a soft bristle brush or sponge to clean

6. Rinse thoroughly

7. Air dry

For stubborn stains we recommend using our Fabric Cleaner. Follow the cleaning instructions found on the back of the bottle.

Storage: Indoor/dry covered storage is recommended to prevent damage caused by moisture entering the furniture & freezing during the winter months. Use a fitted protective cover to shield your furniture from harsh elements.

Our aluminum furniture has a powder-coated finish which adds a weather-resistant and durable coat to aluminum products that helps resist rust. For regular maintenance of your aluminum furniture follow the steps below:

Precautions: Do not use a pressure washer or abrasive cleaners.

1. Brush off loose dirt using a soft cloth

2. Hose down using clean water source

3. Prepare a cleaning mixture of water and mild soap

4. Allow mixture to soak in

5. Use a soft bristle brush or sponge to clean

6. Rinse thoroughly

7. Air dry

For a more thorough clean use our Multi-Surface Furniture Cleaner. Follow the instructions on the back of the bottle.

Cast (solid) Aluminum Storage:
Cast aluminum furniture is solid aluminum crafted by pouring molten aluminum into a casting mold making is very durable & resistant to weather.
Storage: We recommend using protective covers during the winter months to protect the powder-coated paint finish.

Extruded (hollow) Aluminum Storage:
Extruded aluminum furniture is created through a process called “extrusion” in which a piece of metal is shaped by a machine into a hollow tubular frame.
Storage: Indoor/ outdoor dry covered storage is recommended for extruded aluminum to prevent damage caused by moisture entering the furniture & freezing during the winter months. Use a fitted protective cover to shield your furniture from harsh elements.

Our resin weave furniture is made from highly durable, UV-resistant polyethylene (PE) which is ideal for outdoor use because it withstands moisture and large variations in temperature. For regular maintenance follow the instructions below:

1. Brush off / vacuum organic debris which can become lodged in the weave

2. (When necessary) Use a soft cloth/brush & a simple solution of water mixed with a mild soap to clean the weave and frame.

3. Pat frame dry with a soft cloth

For a more thorough clean use our Multi-Surface Cleaner. Follow the instructions indicated on the bottle.

Storage: For best care, place furniture in dry storage or in a protected area with fitted furniture cover during the winter months.

New teak product will secrete some of its natural oils for the first few weeks which can stain light coloured cushions (or porous stone patio surfaces). We recommend wiping down your new natural teak furniture with a damp cloth & allowing the oils in your furniture to dry for a minimum of 2 weeks before use. This should be done before placing new cushions on the product. If cushions do become stained by the oils in the teak, we recommend the use of our Upholstery Cleaner.

To restore weathered teak to its natural honey colour we recommend thoroughly cleaning your natural teak with our Teak Care Kit. After applying the Teak Cleaner and Protector you may choose to apply our Teak Shield to help repel moisture and prevent staining. Follow the instructions indicated on the bottles.

For Regular maintenance of your natural & finished teak follow the instructions below:

IMPORTANT

• Do NOT use a pressure washer or abrasive cleaners.
• Do NOT disassemble your teak product when applying teak care products. Always apply to fully assembled furniture only.
  

1. Brush off loose dirt using a soft cloth

2. (When necessary) Use a soft cloth/brush & water to rinse off remaining dirt.

3. Air dry

4. When not in use protect pieces with our fitted furniture covers.

Storage: Dry/covered storage is recommended during the winter months. Use a fittedprotective cover to shield your furniture from harsh elements.

FAQ

What are the black dots on my teak furniture?
Although teak will not mildew, mildew sometimes grows on dirt and other foreign substances that have not been removed from the wood. This occurs more commonly in warm, humid climates. If this happens, please follow standard cleaning instructions immediately.

There are cracks in my teak. Is this common?
Yes, when teak is exposed to the elements imperfections such as hairline cracks may develop over time. This is a natural part of the weathering process and does not jeopardize the piece.

Some of our teak comes with a “pre-weathered” with a silver-grey finish. This finished teak has been vigorously brushed to obtain a textured, seasoned finish and a water-resistant protective coat is applied. This process protects the wood against the weather, UV rays and various stains such as wine, coffee or oil and therefore requires little maintenance.

Over time, the protective finish applied will begin to deteriorate. If you notice your teak is becoming less water resistant it may be time to apply a protective finish using our Teak Shield solution.

IMPORTANT

• Do NOT use a pressure washer or abrasive cleaners.
• Do NOT disassemble your teak product when applying teak care products. Always apply to fully assembled furniture only.

Our polyethylene (plastic) furniture is weather & UV resistant and can be used outside all winter long, meaning they are almost maintenance free.

When cleaning is needed, follow the simple instructions below or
use our Multi-Surface Cleaner if a deeper clean is necessary.

1. Brush off loose dirt using a soft cloth

2. Hose down using clean water source.

3. Prepare a cleaning mixture of water and mild soap & wash using a soft cloth

4. Rinse thoroughly

5. Air dry

Precautions: Do not use a pressure washer.

• Prepare a solution of mild soap and water
• Use a soft brsitle brush to remove dirt, always brushing in the direction of the rope.
• Rinse thoroughly with hose water and allow to air dry.

If staining persists:

• Use a 1 to 3 mix of white vinegar and water. Spray onto the rope and let sit for 10 minutes before scrubbing.
• Rinse thoroughly with hose water and allow to completely dry.

Best Care Practices:

Use quality breathable protective covers on furniture during harsh exterior elements or winter weather.

Handle With Care: Although ceramic table tops are very durable - chemical resistant, fireproof, UV and heat resistant - it is not designed to support heavy weight over any length of time. Under no circumstances should any persons (including children) sit on the table.

When placing your tabletop on the frame be sure to remove all packing and avoid setting it down hard or putting pressure on the edges. Ceramic table tops should always be handled by 2 persons and held in a vertical position with the tabletop on its side.

Note: Carrying the tabletop horizontally can cause cracks to develop in the center of top of the table.

Maintenance & Cleaning

Follow the steps below to keep your tabletop looking new:

1. Use a microfiber fabric to wipe the tabletop.

2. Prepare a solution of clean water and mild dish detergent. A dab of concentrate detergent can be useful in small areas for more stubborn stains.

3. Afterward, wipe the table with a clean microfiber cloth to remove the solutions.

Storage: For winter storage we recommend covering your ceramic top table with a durable & breathable protective cover.

Note: Keep table clear of snow & ice build up as the weight will cause the top to crack.

Regular Maintenance

• Regularly dust or vacuum to remove dirt and grit, and blot up spills immediately to prevent staining.

Spot Cleaning

• To clean natural travertine, use a pH-neutral stone cleaner or a mild solution of dish soap and warm water.
• Rinse and dry with a soft rag.
• DO NOT use acidic or abrasive cleaners of cloths.

HPL Tabletops are durable against scratches and easy to maintain. To keep your HPL tabletop looking like new regularly follow the instructions below, or use our Multi-Surface Cleaner.

Precautions: Do not use a pressure washer or abrasive cleaners.

1. Prepare a solution of clean water and mild, non-abrasive soap

2. Wipe top using a soft cloth

3. Rinse thoroughly

4. Air dry

Storage: Indoor/dry covered storage is recommended to prevent damage caused by moisture entering the furniture & freezing during the winter months. Use a fitted protective cover to shield your furniture from harsh elements.

The fabric parasols of our market and cantilever umbrellas are made from outdoor grade acrylic Sunbrella fabric with UV inhibitors that reduce fading. To avoid wind damage be sure to close your umbrella when not in use.

We recommend investing in one of our of our protective covers to shield your umbrella from the elements and prevent accidental rips or tears. Always clean your umbrella and dry thoroughly before storing.

Follow the steps below to keep your umbrella looking new:

1. Prepare a cleaning mixture of water and mild soap

2. Allow mixture to soak in

3. Use a soft bristle brush or sponge to clean

4. Rinse thoroughly

5. Air dry

For stubborn stains we recommend using our Fabric Cleaner and Fabric Protector solutions. During cleaning some water-resistance will be lost – us our Fabric Protector to reapply this repellent coating.

Storage: We recommend storing your umbrellas and shade structures inside or in a dry, covered & rodent-free area during the winter months.

General care: We recommend keeping your fire covered when not in use. This will prevent the build up of organic material in the insert, as well as keep insects out which can cause issues lighting when build up becomes too great.

Burner cleaning: If flames exhibit any abnormal shapes or behaviour, or if burner fails to ignite properly, then the burner holes may require cleaning. The appliance can be cleaned by carefully removing the logs/rocks and other media to allow access to the burner. Use a brush to carefully remove dust, spider webs, and loose particles from base, logs/rocks and fire ring itself.

Aluminum Fire care: For regular maintenance of your aluminum furniture follow the steps outlined in the extruded aluminum care section. Protective covers for our HS9901 and HS9902 firepit tables can be found here.

Teak Top Fire care: For regular maintenance of your teak top follow the steps outlined in the natural teak care section.

Concrete Fire care: If spill occurs, DO NOT WIPE. Immediately blot clean with a soft clean white cloth or towel. If dirt begins to build up the concrete surface can be cleaned using a solution of mild soap and water. DOT NOT USE ABRASIVE CLEANERS as they may stain the surface. Wash using a soft white towel and rinse concrete thoroughly (avoid getting water in the insert).

Regular rotation and fluffing of your seat and back cushions is important for the longevity of your furniture.

We recommend dry vacuuming (with a soft-bristle brush attachment) to remove dust and debris.

See below for cleaning instructions specific to your indoor fabric. Having the correct cleaning solutions on hand will allow you to respond quickly to unexpected spills. When cleaning a spot or stain, always pre-test on a small, inconspicuous area before proceeding. If your furniture requires an overall cleaning, use a professional upholstery cleaning service.

When cleaning a spot or stain, always pre-test on a small, inconspicuous area before proceeding. If your furniture requires an overall cleaning, use a professional upholstery cleaning service.

Fabric Cleaning Codes:

Fabric cleaning codes determine the best and least expensive methods of home cleaning for your furniture. Due to the various ways that furniture can be stained or damaged, there is no guarantee that the results will be completely successful. Use a professional cleaning service when a soil mark can’t be removed using the below guidelines.

– W –
Water Based Cleaner
Spot clean using the foam only from a water-based cleaning agent such as a mild detergent or nonsolvent upholstery shampoo product. Apply foam with a soft brush in a circular motion. Vacuum when dry.

– S –
Solvent Cleaner
Spot clean using mild water-free solvent or dry cleaning product. Clean only in a well ventilated room and avoid any product containing Carbon Tetrachloride or other toxic materials.

– WS –
Water / Solvent Cleaner
Spot clean with a mild solvent, an upholstery shampoo or the foam from a mild detergent. When using a solvent or dry cleaning product, follow the instructions carefully and clean only in a well ventilated room. Avoid any product that contains Carbon Tetrachloride or other toxic materials. With either method, pretest a small area before proceeding.

Crypton® Home Fabric

1. Blot any excess liquid; wipe away excess mess with a dry, clean towel.

2. Mix together a simple soap and water solution. We recommend mixing 1/4 teaspoon enzyme laundry or dish detergent,
like Tide®, Cheer® or Dawn®, with 1 cup warm water.

3. Apply the solution and agitate with a soft bristle brush. Make sure to brush lightly and work from the outside of the stain
inward so as not to spread the stain. Rinse your sponge or brush frequently.

4. Blot with a clean towel and rinse. Repeat if necessary.

5. And remember, soap attracts dirt so make sure to rinse thoroughly.

6. Allow fabric to air dry.

– X –
Vacuum Only
Clean this fabric only by vacuuming or light brushing to prevent accumulation of dust and grime. Water based foam cleaners or solvent-based cleaning agents of any kind may cause excessive shrinking, staining or distortion of the surface pile and therefore should not be used.

– D –
Dry Clean Only

General Maintenance:

• Regular rotation and fluffing of your seat and back cushions is important for the longevity of your furniture.

• We recommend regular vacuuming (with a soft-bristle brush attachment) to remove dust and debris.

Spot Cleaning Code: SW

1. Blot any excess liquid; wipe away excess mess with a dry, clean towel.

2. Mix together a simple soap and water solution. We recommend mixing 1/4 teaspoon enzyme laundry or dish detergent,
like Tide®, Cheer® or Dawn®, with 1 cup warm water.

3. Apply the solution and agitate with a soft bristle brush. Make sure to brush lightly and work from the outside of the stain
inward so as not to spread the stain. Rinse your sponge or brush frequently.

4. Blot with a clean towel and rinse. Repeat if necessary.

5. And remember, soap attracts dirt so make sure to rinse thoroughly.

6. Allow fabric to air dry.

Natural top-grain leather possesses a distinctive charm that sets it apart as a premium material. Its uniqueness is evident in the subtle pleats, natural wrinkles, and occasional marks that develop over time. These characteristics enhance its authenticity and individuality. As leather ages, it often becomes softer and gains a richer appearance, further reinforcing its value and uniqueness.

Avoid using natural leather furniture near heat (from sun at a window, or from a heat vent/radiator). It will fade from long exposure, as well as dry out. Don’t use cleaning solvents, but instead dry vacuum and use a damp cloth and mild soap as required. If a spill occurs, wipe up as soon as possible to prevent staining/water marks on the leather. Only use leather conditioner if the leather has dried out from heat exposure, and test on a small area before applying to the whole frame.

Wood offers unique characteristics that stem from its organic origins and tree species. Even when we aim for consistency in the design and manufacturing of our furniture pieces, natural variations in color and grain are inevitable. These unique characteristics
showcase the inherent beauty and authenticity of wood.

It is normal for natural wood product to shrink in dry air and swell in humidity. Keeping a normal humidity range in our home will help to prevent warping, cracking or swelling of your furniture. Always use protection (such as felt, pads, etc.) under your décor, and use coasters/hot pads to prevent the surface from becoming stained. If a spill occurs, wipe up as soon as possible. It is strongly advised to only use a soft cloth for dusting, and mild dish soap and lukewarm water to clean the surface of the wood. After wiping with soapy water, rinse and dry in the direction of the wood grain.