Most items are shipped from our warehouse via common carrier or select courier. Items cannot be shipped to a P.O. box. Custom order furniture items will usually ship within 3-4 weeks of receipt of the order. These items are custom made per order and do take extra time. In stock accessory items usually ship via courier in 5 to 10 days.
Multiple Item Orders
If you have placed an order containing several items, some of which are a pre-ordered items or on backorder we typically will hold the delivery until we have all items ready to ship to ensure one delivery fee. If you wish to receive your in-stock items sooner we may split the shipment, however separate shipping fees will apply. To request a split ship order please email firstname.lastname@example.org and we would be happy to assist you.
Scheduling Your Delivery
Once your order has been fulfilled and is ready for delivery, a Hauser representative will be in touch to set up a time for delivery. Deliveries are scheduled between 8am and 5pm Monday thru Friday. A 4-hour window for delivery will be provided. If you have any additional requests or special instructions regarding the delivery, such as a call 30 minutes prior to arrival, or where to best leave the item(s) please specify that here.
• It is the responsibility of the client to un-carton, assemble and place the goods in the desired location.
• If you wish to receive your items on a Saturday or Sunday additional shipping charges will apply.